Frequently Asked Questions at Atlanta Strings

Everything you need to know about our violin, viola, cello, and bass rentals, repairs, lessons, and unique educational service model in Lawrenceville, GA.

Atlanta Strings FAQS

Your String Instrument Questions Answered

  • What is included in an Atlanta Strings student rental package?

    Every Atlanta Strings rental includes a properly sized instrument (violin, viola, cello, or bass), bow, rosin, and a durable case. All instruments are set up by our team of degreed string specialists, ensuring they meet educator standards for classroom use throughout Gwinnett County and surrounding areas. Our rentals are teacher-approved and maintained to professional standards, so students are ready to participate in their school orchestra programs from day one. We offer both standard and rent-to-own options, making it easy to upgrade as your student grows.

  • How does the rent-to-own program work for string instruments?

    Atlanta Strings’ rent-to-own program allows 100% of your monthly rental payments to be applied directly toward the purchase price of your instrument. This means every payment brings you closer to ownership without extra fees or hidden costs. If your student needs a larger instrument as they grow, you receive full store credit for any upsizing during the rental period. This flexible approach ensures families across Lawrenceville, Duluth, Suwanee, and the greater Gwinnett area can invest confidently in their musical journey.

  • What should I do if my rental instrument is damaged or lost?

    If your instrument is damaged or lost, contact Atlanta Strings right away. We offer an optional loss or damage Wwaiver which covers many types of accidental loss and replacement, although it does not include broken strings or bow rehairing. Our team, all with string performance backgrounds, will guide you through next steps for repairs or replacement, minimizing disruption to your student’s music education. For Augusta-area clients, our direct-to-teacher delivery ensures quick classroom readiness even in emergency situations.

  • Do you offer specialized repairs and what’s your turnaround time?

    Yes. Atlanta Strings provides full-service repairs for violin, viola, cello, and bass, including bow rehairing, fine tuner adjustments, and setup work. All repairs are performed by degreed luthiers and former orchestra directors, ensuring the highest standards of quality. Turnaround times vary based on repair complexity, but most basic repairs are completed within a few days. We prioritize student and school timelines, especially for clients in Gwinnett County, Lawrenceville, and Augusta school districts.

  • How do I schedule private lessons at Atlanta Strings?

    Private lessons at Atlanta Strings are taught by experienced, performance-degree instructors led by owners Jamie and Venus Parker. Students of all ages and skill levels are welcome. To schedule a lesson, call our Lawrenceville shop or fill out our contact form. Lesson availability, durations, and pricing will be discussed directly to ensure the best fit for your schedule and goals. We are committed to supporting string players throughout Gwinnett, Dekalb, and the greater metro Atlanta region.

  • Is parking available at your Lawrenceville location?

    Yes. Dedicated customer parking for Atlanta Strings is located behind our building, accessible off Culver Street (look for the orange lot). This ensures safe, convenient access for busy families visiting from Lawrenceville, Snellville, Buford, and nearby neighborhoods. Our staff is happy to assist with curbside pickup or instrument loading as needed.

  • How does Atlanta Strings serve school orchestra programs in Augusta?

    For Augusta-area clients, Atlanta Strings offers a unique delivery protocol: all rental instruments are delivered directly to your child’s orchestra teacher at school. This seamless process eliminates the need for special trips and ensures students have exactly what they need for classroom performance. We work closely with Augusta educators to guarantee the right fit and timely service, extending our teacher-owned expertise beyond metro Atlanta.

Didn't find your answer? Our educator-led team at Atlanta Strings is happy to help—reach out via our contact form or call us for personalized support.